Frequently Asked Questions

Everything you need to know about our Brazilian-inspired beauty.

Are Sol de Janeiro products cruelty-free and vegan?

Yes, we are proudly PETA-certified cruelty-free. The majority of our products are also vegan-friendly, meaning they contain no animal-derived ingredients.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email.

What is your return policy?

We want you to love your glow. If you are not satisfied, we accept returns of gently used products within 30 days of purchase for a full refund, excluding shipping costs.

Do you ship internationally?

We currently ship to a wide range of international destinations. Shipping rates and delivery times vary by country and will be calculated at checkout.

Are your products safe for sensitive skin?

Our products are formulated with high-quality, skin-loving ingredients. However, as with any new skincare routine, we recommend performing a patch test or consulting with a dermatologist if you have specific sensitivities.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can request a cancellation within one hour of placement; after that, we are unable to make changes to the order.